Doe v. Gonzaga University





                    Supreme Court of the State of Washington

                            Opinion Information Sheet

Docket Number:       69456-7
Title of Case:       John Doe
                     v.
                     Gonzaga University, et al.
File Date:           05/31/2001
Oral Argument Date:  01/18/2001


                                SOURCE OF APPEAL
                                ----------------
Appeal from Superior Court,
            Spokane County;
            94-2-03120-6
            Honorable Kenneth H. Kato, Judge.


                                    JUSTICES
                                    --------
Authored by Faith E Ireland
Concurring: Gerry L. Alexander
            Charles Z. Smith
            Charles W. Johnson
            Richard B. Sanders
            Bobbe J. Bridge
            Tom Chambers
            Susan J. Owens
            Visiting Judge


                                COUNSEL OF RECORD
                                -----------------
Counsel for Petitioner(s)
            Laurel H. Siddoway
            Randall & Danskin PS
            1500 Seafirst Fin Ctr
            601  W Riverside Ave
            Spokane, WA  99201

            George M. Ahrend
            Randall & Danskin
            601 W Riverside Ave #1500
            Spokane, WA  99201

            David Groesbeck
            601 W Riverside Ave #1500
            Spokane, WA  99201

Counsel for Respondent(s)
            Charles K. Wiggins
            Wiggins Law Office
            241 Madison Ave N
            Bainbridge Is, WA  98110

            Kenneth W. Masters
            Wiggins Law Office
            241 Madison Ave N
            Bainbridge Is, WA  98110

Amicus Curiae on behalf of Superintendent of Public Instruction
            Warren H. Fischer Jr.
            Highway Lic Bldg
            PO Box 40100
            Olympia, WA  98504-0100

Amicus Curiae on behalf of Association of Washington Business
            Bruce Edward H. Johnson
            Davis Wright Tremaine
            2600 Century Square
            1501 4th Ave.
            Seattle, WA  98101-1688

            Eric Stahl
            Ste 2600
            1501 4th Ave
            Seattle, WA  98101

            Diana C. Tate
            1501 4th Ave #2600
            Seattle, WA  98101

Amicus Curiae on behalf of Washington Association of Independen
            Bruce Edward H. Johnson
            Davis Wright Tremaine
            2600 Century Square
            1501 4th Ave.
            Seattle, WA  98101-1688

            Eric Stahl
            Ste 2600
            1501 4th Ave
            Seattle, WA  98101

            Diana C. Tate
            1501 4th Ave #2600
            Seattle, WA  98101

Counsel for Other Parties
            Warren H. Fischer Jr.
            Highway Lic Bldg
            PO Box 40100
            Olympia, WA  98504-0100


IN THE SUPREME COURT OF THE STATE OF WASHINGTON

JOHN DOE,                                        )
                                                 )
          Petitioner,                            ) No. 69456-7
     v.                                          )
                                                 ) En Banc
GONZAGA UNIVERSITY,                              )
a Washington nonprofit corporation,              ) Filed May 31, 2001
JULIA M. LYNCH,                                  )
ROBERTA S. LEAGUE, and                           )
SUSAN J. KYLE,                                   )
                                                 )
          Respondents.                           )
                                                 )

     IRELAND, J. -- Petitioner John Doe sought review of a Court of
Appeals' decision reversing the jury's award of damages (based on claims of
defamation, negligence, invasion of privacy, violation of his rights under
the Family Educational Rights and Privacy Act of 1974 (FERPA), and breach
of contract) and remanding the case for retrial solely on the defamation
claim.    We hold that the jury was properly instructed and that there is
substantial evidence to sustain the jury's verdict on the defamation,
invasion of privacy, violation of FERPA, and breach of contract claims.
Because Gonzaga had no duty to investigate allegations against John Doe,
there is no cognizable claim for negligence.  Therefore, the Court of
Appeals' decision is affirmed in part and reversed in part.  The case is
remanded to reinstate the judgment on all claims except negligence, which
is to be dismissed.
FACTS

     The witnesses presented widely divergent accounts of the facts in this
case.
In late 1992, while John Doe was an elementary education student at Gonzaga
University (Gonzaga), he had a sexually intimate relationship with Jane
Doe, a student who was studying special education at Gonzaga.1
     In October 1993, Roberta League (League), Gonzaga's teacher
certification specialist, overheard student Julia Lynch (Lynch) talking
with another student about Lynch's dissatisfaction with the way the school
dealt with complaints of date rape.  Lynch said that when she had been a
resident assistant, she had observed Jane Doe in obvious physical pain,
which Jane Doe said was the result of having sex with "John."  Lynch was
angry that no one from Gonzaga had bothered to find out what had happened.
League recognized the name "John"; she knew John Doe was a student teacher
in the education program at Gonzaga.  Two days later, League told Dr. Susan
Kyle (Kyle), Gonzaga's director of field experience for student teachers,
what she had overheard.  Kyle and League decided that they needed to
investigate the situation.2  League was concerned that the allegations she
had overheard about John Doe might affect the dean's ability to submit an
affidavit supporting John Doe's application for teacher certification.3
The two women met with Lynch on October 14, 1993.  According to Lynch, Jane
Doe told Lynch that John Doe had sexually assaulted her three times in late
November or December 1992.  Lynch also said that she accompanied Jane Doe
to the student health center soon after the last assault, and the nurse
concluded that Jane Doe had been date raped.4  According to League and
Kyle, Lynch said that Jane Doe claimed John Doe verbally coerced her into
participating in "aberrant sexual behavior" with "other objects besides his
penis," and urged Jane Doe to engage in multiple partner sex.5  Clerk's
Papers (CP) at 98, 195.
At the conclusion of the meeting, League and Kyle asked Lynch to see if
Jane Doe would speak with them about her relationship with John Doe.  Lynch
did, and Jane Doe became angry and told Lynch that she did not want to make
a complaint.  Lynch told Kyle and League of Jane Doe's response.
     League also contacted Adelle Nore, an investigator for the Office of
the Superintendent of Public Instruction (OSPI), the state agency which
certifies teachers.  League and other Gonzaga personnel spoke with Nore by
telephone numerous times about the allegations of John Doe's sexual
misconduct, and League identified John Doe to Nore by name.
Nore testified that she believed Gonzaga personnel needed to speak with
both John Doe and Jane Doe about the allegations.  However, Gonzaga
personnel did not ask her for her advice and did not tell Nore that they
had not talked to John Doe.  It was Nore's understanding in her
conversations with League and Kyle that the alleged victim was credible and
prepared to make a statement.
On October 28, 1993, Kyle met with Jane Doe, and told her about the date
rape allegations.  During the meeting, Jane Doe stated, "I guess I don't
really know what rape is," and "I promised {John} I wouldn't tell."  CP at
99.  Jane Doe refused to make a formal statement.
After leaving Kyle's office, Jane Doe talked with Professor William Sweeney
(Sweeney), who later described her as near hysteria and weeping
uncontrollably.  Sweeney testified that Jane Doe told him that John Doe had
sexually assaulted her on three occasions, each time more violent and
abusive, and that she screamed and tried to get away.  According to
Sweeney, Jane Doe also said that John Doe repeatedly threatened her life,
and that she did not believe the university could protect her from him.6
In January 1994, Jane Doe asked Janet Burcalow (Burcalow), chair of the
department of teacher education, not to pursue the matter.  But according
to Burcalow, Jane Doe would not say that nothing happened, and Jane Doe
admitted being afraid that John Doe would be angry if he found out she had
talked about their relationship.  Jane Doe testified that Burcalow told her
that Burcalow already knew something bad had happened.  Jane Doe told
Burcalow these things were not true.  Then Burcalow shook a finger at Jane
Doe and asked her if she knew "where people who lie go."  CP at  1886,
1925.
      Cheryl Lepper, an instructor in the teacher education department,
testified at trial that Jane Doe told her in the spring of 1993 that John
Doe had forced Jane Doe to have sexual intercourse with him.  According to
Lepper, Jane Doe said John Doe had restrained her, forced her to have sex,
and had then stalked her after she broke up with him.
     In February 1994, Dr. Corrine McGuigan (McGuigan), dean of the school
of education, met with League, Kyle, Burcalow, and Sweeney.  McGuigan
obtained written summaries of the narratives they presented to her, and
later concluded that there was sufficient evidence of a serious behavioral
problem to preclude her from signing the moral character affidavit
supporting John Doe's application for teacher certification.7
     John Doe first learned about Gonzaga's investigation of him on March
4, 1994, the same day he made his final payment of fees and tuition to
Gonzaga.  John Doe received a call asking him to come to McGuigan's office.
He was escorted to a private room and left to read a letter from McGuigan.
The letter explained that in light of allegations of sexual assault,
McGuigan would not give John Doe the moral character affidavit required to
support his application for certification to teach.  McGuigan refused to
tell John Doe who had made the allegations against him.  Testimony was also
presented that when John Doe and his parents asked about their appeal
rights, they were told there were none.
     By the time of trial, Jane Doe had married and was attending graduate
school in another state.  Because she was unavailable, John Doe presented
her testimony through portions of a 1997 videotaped deposition, which were
shown to the jury.  In both the videotaped deposition and a 1995
deposition, Jane Doe denied that John Doe had sexually assaulted her. She
denied that she had made many of the statements that Gonzaga personnel
attributed to her.  She testified that Lynch had "really blown things out
of proportion," and that there were falsehoods in the declarations of Kyle,
Burcalow, and Sweeney.  Report of Proceedings (RP) at 877.  Jane Doe denied
speaking about personal matters to Lepper.  She testified that she had
tried to dissuade Kyle and Burcalow from pursuing the allegations.  Jane
Doe felt that Burcalow "wasn't interested in hearing anything other than
what she already believed."  CP at 1887.  Jane Doe told McGuigan that
Gonzaga personnel were "wrong in their assumptions" about what had happened
in her relationship with John Doe.  Id.  She testified that some of the
things that happened in her sexual relationship with John Doe made her
uncomfortable.
     John Doe testified that he and Jane Doe had sexual intercourse on five
occasions.  He said he stopped when she seemed uncomfortable, and she never
asked him to stop.  John Doe presented the testimony of roommates that they
never saw or heard any indication that Jane Doe was unwilling to engage in
sexual intercourse.  He presented the testimony of two former girl friends
that John Doe never pressured them to engage in sexual activity, never
tried to talk them into sexual activity uncomfortable to them, and never
criticized them for not engaging in sex.  John Doe testified that he found
"a lot of lies" when he read the declarations of League, Kyle, Burcalow,
and Sweeney.  RP at 449.  The declarations made him disgusted and angry.
John Doe said that Gonzaga destroyed his career in teaching, his goals, and
his dreams.
PROCEDURAL HISTORY

     In June 1994, John Doe brought an action against Jane Doe and Gonzaga.
John Doe sued Jane Doe for falsely accusing him of sexual assault or rape;
he sued Gonzaga for republishing the accusations "both between and among
staff and faculty of Gonzaga and by reporting the same to the Office of the
Superintendent of Public Instruction."  CP at 13.  John Doe sought to
recover from Gonzaga for defamation, negligence, and breach of educational
contract.  He also brought a separate action against Lynch, League, and
Kyle, individually, and the two actions were consolidated by stipulation.
Jane Doe cross-claimed against Gonzaga, alleging defamation and negligent
investigation.  She counterclaimed against John Doe for sexually assaulting
her.  John Doe and Jane Doe agreed to dismiss their claims against each
other in September 1996.
Jane Doe later filed a notice of dismissal of her claims against Gonzaga,
leaving only John Doe's claims against Gonzaga and its employees for trial.
John Doe's amended complaint asserted claims for defamation, intrusion into
his private affairs, and a 42 U.S.C. sec. 1983 claim for violation of 20
U.S.C. sec. 1232g(b) (FERPA) against all parties, and claims for negligence
and breach of educational contract against Gonzaga.
     Following a trial held in Spokane County Superior Court between March
17 and April 1, 1997, the jury returned a verdict in John Doe's favor,
awarding him damages as follows:
     Defamation                                 $   500,000
     Breach of Educational Contract                   55,000
     Negligence                                  50,000
     Invasion of Privacy                  100,000
     Violation of "FERPA" Rights               150,000
     Punitive Damages for FERPA Violation          300,000

                    TOTAL                 $1,155,000

The trial court entered judgment on the verdict and also awarded John Doe
attorney fees and costs under 42 U.S.C. sec. 1988.
     Gonzaga appealed to the Court of Appeals, seeking review of the
judgment and the trial court's rulings denying Gonzaga's posttrial motions
and awarding attorney fees to the plaintiff.  John Doe cross-appealed,
seeking review of the trial court's order denying his motion for CR 26(g)
sanctions.  By order of the Court of Appeals, the matter was transferred
from Division Three to Division One.
The Court of Appeals reversed the negligence, invasion of privacy, 42
U.S.C. sec. 1983, and breach of contract awards and remanded for a new
trial on the defamation claim.  The appellate court also held that the
trial court abused its discretion in failing to impose CR 26(g) sanctions
against Gonzaga for discovery abuse.  The trial court was ordered "to
impose an appropriate sanction on remand."  Doe v. Gonzaga Univ., 99 Wn.
App. 338, 361, 992 P.2d 545 (2000).
     This Court granted John Doe's petition for review of the Court of
Appeals' decision.  Doe v. Gonzaga Univ., 141 Wn.2d 1023, 10 P.3d 1075
(2000).
ANALYSIS
Standard of Review

     Questions of law are reviewed de novo.  Mountain Park Homeowners Ass'n
v. Tydings, 125 Wn.2d 337, 341, 883 P.2d 1383 (1994).  Factual findings are
reviewed under the substantial evidence standard:  "The record must contain
a sufficient quantity of evidence to persuade a rational, fair-minded
person of the truth of the premise in question."  Canron, Inc. v. Fed. Ins.
Co., 82 Wn. App. 480, 486, 918 P.2d 937 (1996).
An appellate court may overturn a jury's verdict only if the verdict is
"clearly unsupported by substantial evidence."  Burnside v. Simpson Paper
Co., 123 Wn.2d 93, 108, 864 P.2d 937 (1994).  The court may not substitute
its judgment for that of the jury when there is evidence that, if believed,
would support the verdict rendered.  Id.
A trial court's evidentiary rulings are upheld on appeal absent an abuse of
discretion.  Sunbreaker Condo. Ass'n v. Travelers Ins. Co., 79 Wn. App.
368, 372, 901 P.2d 1079 (1995).  Abuse of discretion is "discretion
manifestly unreasonable, or exercised on untenable grounds, or for
untenable reasons."  State ex rel. Carroll v. Junker, 79 Wn.2d 12, 26, 482
P.2d 775 (1971).
Issues8
     In addition to certain evidentiary and procedural questions, the
primary issues in this case may be stated as follows:
     1.  Whether Gonzaga or its employees may be held liable for defamatory
statements made only among Gonzaga personnel.
     2.  Whether Gonzaga has a duty to exercise reasonable care in
collecting information or investigating whether a candidate for
certification as a teacher has a history of serious behavioral problems.
     3.  Whether a candidate for certification as a teacher waives his or
her common law right to privacy.
     4.  Whether FERPA creates any right or privilege which can be enforced
by individuals under 42 U.S.C. sec. 1983.
     5.  Whether statements in Gonzaga's bulletin and other publications
agreeing to provide an opportunity for students to be heard in matters
affecting their welfare constitute an enforceable contract with regard to
Gonzaga's issuance of an affidavit for teacher certification.
1.  Defamation

     "In Washington, a defamation plaintiff must show four essential
elements:  falsity, an unprivileged communication, fault, and damages."
Commodore v. Univ. Mech. Contractors, Inc., 120 Wn.2d 120, 133, 839 P.2d
314 (1992).  Liability for defamation requires that the defamation be
communicated to someone other than the person defamed; in other words,
there must be a "publication" of the defamation.  Pate v. Tyee Motor Inn,
Inc., 77 Wn.2d 819, 821, 467 P.2d 301 (1970).  The Court of Appeals vacated
John Doe's defamation award and directed that the jury be instructed on
remand that Gonzaga cannot be held liable for communications among its own
employees.
     More than 80 years ago, this Court held that intracorporate
communications are not "published" for purposes of defamation.  "For a
corporation . . . acting through one of its agents or representatives, to
send a libelous communication to another of its agents or representatives
cannot be a publication of the libel on the part of the corporation.  It is
but communicating with itself."  Prins v. Holland-North Am. Mortgage Co.,
107 Wash. 206, 208, 181 P. 680 (1919).  The plaintiff there was a Seattle
branch manager of a company headquartered in the Netherlands.  The alleged
defamation was contained in a letter sent by the main office and read only
by the plaintiff's comanager and a bookkeeper.  The Prins court held that
there had been no publication of the allegedly defamatory statements.
     In the case before us, the Court of Appeals reasoned that, likewise,
the conversations and memoranda between Gonzaga's employees regarding John
Doe should be characterized as the university communicating with itself-not
the kind of "publication" required to support a defamation claim.
     John Doe contends that the common interests of a corporation's
employees create only a qualified privilege.  "A privileged communication
involves the occasion where an otherwise slanderous statement is shared
with a third person who has a common interest in the subject and is
reasonably entitled to know the information."  Pate, 77 Wn.2d at 820-21.
The plaintiffs in Pate were chambermaids who sued their employer and its
supervisors for defamation.  The alleged slander was a supervisor's
statement that the plaintiffs were sneaking around joining a union--actions
which amounted to Communism.  The statement was made in a meeting attended
by both the plaintiffs and nonunion housekeepers.  The opinion noted that
the supervisor had no duty to comment upon the ideology of unions in the
ordinary course of her work, which took her statement outside the
circumstances and principles of Prins.
     Because the employees in Prins were clearly acting "within the limits
of their employment," the court was not required to address the nature of
any privilege on the communications among them.  Prins, 107 Wash. at 208.
However, when the supervisor in Pate made comments not "{i}n the ordinary
course of her work," she could be held liable for publishing a defamatory
statement to third persons, even though the third persons were also
employees of the corporation.  Pate, 77 Wn.2d at 821.  Under these cases,
intracorporate communications are not absolutely privileged.  When a
corporate employee, not acting in the ordinary course of his or her work,
publishes a defamatory statement, either to another employee or to a
nonemployee, there can be liability in tort for resulting damages.
     In the instant case, from the evidence presented at trial, it could
reasonably be found that Julia Lynch was not acting in the ordinary course
of her work as an office assistant when she told another student that John
Doe had injured Jane Doe during a sexual relationship.   It could also be
found that Roberta League was not acting in the ordinary course of her work
as a certificate specialist when she eavesdropped on Lynch's conversation
and shared her concerns of possible misconduct with Susan Kyle.  Likewise,
it could be found that Roberta League and Susan Kyle were not acting in the
ordinary course of their work when they questioned Lynch about alleged
sexual assaults of Jane Doe by John Doe and then disclosed John Doe's
identity and details about his sexual relations to Adelle Nore at OSPI.
     The Court of Appeals reversed the trial court for refusing to give
Gonzaga's proposed Prins jury instruction.  However, the doctrine of Prins
has been refined by Pate. The holding of Prins must be read in conjunction
with the later holding of Pate.  There is a qualified privilege for
communications made between coemployees, but that privilege may be lost if
the employees are not acting in the ordinary course of their work.  The
trial court's instructions fully encompassed the principles of publication
and qualified privilege in a corporate context as announced in Pate.
Therefore, the jury was properly instructed.
     When a defendant has a qualified privilege to communicate a
potentially defamatory statement, the privilege may also be lost by showing
that the defendant made the statement with actual malice.  Caruso v. Local
Union No. 690, 107 Wn.2d 524, 530-31, 730 P.2d 1299 (1987).  Actual malice
exists when a statement is made "with knowledge of its falsity or with
reckless disregard of its truth or falsity."  Herron v. KING Broad. Co.,
109 Wn.2d 514, 523, 746 P.2d 295 (1987).  "To prove actual malice a party
must establish that the speaker knew the statement was false, or acted with
a high degree of awareness of its probable falsity, or in fact entertained
serious doubts as to the statement's truth."  Story v. Shelter Bay Co., 52
Wn. App. 334, 343, 760 P.2d 368 (1988).
     The Court of Appeals held that the trial court's actual malice
instruction was deficient because it failed to set forth the subjective
nature of the reckless disregard standard.  John Doe contends Gonzaga's own
proposed instruction was deficient.  Gonzaga's instruction reads as
follows:
     "Actual malice" or "lack of good faith," when used in these
instructions, means that the defendant knew that a statement was false or
acted with reckless disregard as to whether a statement made was true or
false.  One acts with "reckless disregard for the truth or falsity of a
statement" when one knows of the existence of information which would
render a statement false and, nevertheless, without reasonable
justification, disregards the information.  The plaintiff has the burden of
proving "actual malice" or "lack of good faith" by clear and convincing
evidence.

CP at 1441.

     The requested instruction sets forth the correct standard of
proof-clear and convincing evidence.  However, it defines a knowingly false
statement, not a statement made with recklessness.  The case law cited by
Gonzaga in support of its instruction tracks the language of the
instruction given by the trial court.  Gonzaga cannot be heard to complain.
     Under Washington law, the trial court properly instructed the jury
regarding the defamation claim.  There was sufficient evidence for the jury
to find that communications among Gonzaga personnel and statements made to
OSPI were not privileged.  Therefore, the jury's verdict and damage award
for John Doe's defamation claim are reinstated.
2.  Negligence

     At trial, John Doe contended that when examining witnesses and
investigating the details of his private life, Gonzaga owed a duty of care
to conduct its investigation reasonably.
The language of former WAC 180-75-082 (1989), repealed by St. Reg. 97-04-
088 (Mar. 8, 1997), the administrative regulation authorizing Gonzaga to
collect information regarding a teacher certification candidate's potential
behavioral problems, does not impose an affirmative duty on the university
to formally investigate a candidate's personal history.9  In fact, the
regulation requires only that a designated university official contact
several faculty members who know or knew the applicant in order to
ascertain whether they have any knowledge that the applicant has been
convicted of a crime or has a history of any serious behavioral problems.
     As noted by the Court of Appeals, no statute or administrative
regulation applicable to this case imposed an affirmative duty on Gonzaga
to investigate allegations of behavioral problems among its education
students.  Absent a duty to investigate, there can be no breach of duty.
Although John Doe urged the courts below to imply a duty to act reasonably
when Gonzaga voluntarily undertook to investigate, there is no basis to
create such a duty.      Because Gonzaga had no duty to conduct an
independent investigation, a claim of negligent investigation cannot be
supported.  The Court of Appeals properly reversed the judgment on John
Doe's negligence claim, and the claim was not pursued before this Court.

3.  Invasion of Privacy

     "{T}he common law right of privacy exists in this state and . . .
individuals may bring a cause of action for invasion of that right."  Reid
v. Pierce County, 136 Wn.2d 195, 206, 961 P.2d 333 (1998).
     The jury was properly instructed, based on Restatement (Second) of
Torts sec. 652B (1977), concerning John Doe's claim--
With respect to plaintiff's claim for "invasion of privacy," the plaintiff
has the burden of proving each of the following elements by a preponderance
of the evidence:

     1.   An intentional intrusion, physically or otherwise, upon the
solitude or seclusion of plaintiff, or his private affairs;

2.   With respect to the matter or affair which plaintiff claims was
invaded, that plaintiff had a legitimate and reasonable expectation of
privacy;

3.   The intrusion would be highly offensive to a reasonable person; and

4.   That the defendant's conduct was a proximate cause of damage to
plaintiff.

CP at 1478.

Gonzaga asserts that there was nothing "highly offensive" about its
attempts to determine the facts about John Doe's relationship with Jane
Doe.  However, the jury heard testimony that Gonzaga personnel had inquired
into the personal relationships, habits, and even anatomy of John Doe.
Although state regulation authorizes officials from a teacher certificate
applicant's school to contact faculty members regarding the applicant's
history of serious behavioral problems, the provision does not contemplate
an investigation by nonfaculty school personnel into the intimate details
of a candidate's sex life:
"Every individual has some phases of his life and his activities and some
facts about himself that he does not expose to the public eye, but keeps
entirely to himself or at most reveals only to his family or to close
personal friends.  Sexual relations, for example, are normally entirely
private matters. . . .  When these intimate details of his life are spread
before the public gaze in a manner highly offensive to the ordinary
reasonable man, there is an actionable invasion of his privacy . . . ."

Cowles Publ'g. Co. v. State Patrol, 109 Wn.2d 712, 721, 748 P.2d 597 (1988)
(quoting Restatement (Second) of Torts sec. 652D, at 386 (1977)).
The jury was presented with sufficient evidence of Gonzaga's investigative
activities to determine that John Doe's privacy had been invaded and that
such an intrusion would be highly offensive to a reasonable person.  The
facts support John Doe's claim for invasion of privacy.  The jury's verdict
and damage award for this claim are reinstated.
4. FERPA

     John Doe asserted Gonzaga's violation of his rights FERPA as the basis
for his claims for damages under the Federal Civil Rights Act (42 U.S.C.
sec. 1983).  John Doe argues that Gonzaga violated FERPA by disclosing
confidential information about him to OSPI.
     The FERPA statute provides in pertinent part as follows:

     No funds shall be made available under any applicable program to any
educational agency or institution which has a policy or practice of
permitting the release of education records (or personally identifiable
information contained therein . . .) of students without the written
consent of their parents . . . .{10}

20 U.S.C. sec. 1232g(b)(1).

     Gonzaga's alleged violation of  FERPA rights grew out of a disclosure
practice developed by Gonzaga personnel and OSPI.  The jury heard testimony
that Gonzaga personnel routinely called OSPI, before a student's
application for certification was submitted, to talk about students as to
whom they had "cause for concern" and to obtain advice.  Nore testified
that the calls about John Doe that OSPI received from League and others
were typical of conversations she had with Gonzaga personnel.  In
preapplication conversations, Nore would often be told the names of the
student candidates.  Substantial evidence supports a determination that
Gonzaga had a "policy or practice" of disclosing personally identifiable
information contained in education records-in violation of FERPA.
Courts have held that FERPA itself does not give rise to a private cause of
action.  E.g., Fay v. S. Colonie Cent. Sch. Dist., 802 F.2d 21, 33 (2d Cir.
1986).  However, John Doe does not allege a private cause of action under
FERPA.  Instead, he asserts the FERPA violation as the basis for a claim
under section 1983, which provides a remedy for violation of federally
conferred rights.  Wilder v. Va. Hosp. Ass'n, 496 U.S. 498, 509, 110 S. Ct.
2510, 110 L. Ed. 2d 455 (1990).
     The Supreme Court has provided guidance on the ability of a claimant
to bring a section 1983 claim premised on the violation of a federal
statute.  To determine whether a particular statutory provision gives rise
to a federal right, a court must examine the following three factors:  (1)
whether Congress intended the provision in question to benefit the
plaintiff; (2) whether the right protected by the statute is so "vague and
amorphous" that its enforcement would strain judicial competence; and (3)
whether the statute imposes a binding obligation on the states.  Blessing
v. Freestone, 520 U.S. 329, 329-30, 117 S. Ct. 1353, 137 L. Ed. 2d 569
(1997).
Applying this three-factor test favors the conclusion that the FERPA
provision at issue here gives rise to a federal right enforceable under
section 1983.
First, the statute is intended to benefit students.  The joint statement in
explanation of FERPA states:
     The purpose of the Act is two-fold-to assure parents of students, and
students themselves if they are over the age of 18 or attending an
institution o{f} postsecondary education, access to their education records
and to protect such individuals' rights to privacy by limiting the
transferability of their records without their consent.

120 Cong. Rec. 39,862 (1974).

  Second, the right is not so "vague and amorphous" that the court cannot
enforce it.  Courts routinely review the policies and practices of entities
and individuals for statutory compliance.
Finally, the FERPA provision provides a binding obligation.  If an
educational institution does not require student consent before it releases
educational records, "{n}o funds shall be made available under any
applicable {federal educational} program."  20 U.S.C. sec. 1232g(b)(1).
The Court of Appeals relied on United States Supreme Court decisions
regarding other federal statutes for guidance as to whether FERPA creates
an enforceable individual right.11  Reasoning by analogy from these cases,
the Court of Appeals held that Gonzaga is not liable because "FERPA does
not create individual rights privately enforceable under 42 U.S.C. sec.
1983."  Doe v. Gonzaga Univ., 99 Wn. App. at 357.  However, the Supreme
Court has not ruled on FERPA, the law at issue in this case.
Federal appellate decisions which have specifically addressed FERPA have
held that the statute creates rights actionable under section 1983.12  These
well-reasoned decisions, which are directly applicable to the instant case,
are more persuasive than those relied upon by the Court of Appeals.  In the
instant case, FERPA does create individual rights privately enforceable
under section 1983.
In order to prevail on a section 1983 claim, "(1) the plaintiff must show
that some person deprived . . . {him or her} of a federal constitutional or
statutory right; and (2) that person must have been acting under color of
state law."  Sintra, Inc. v. City of Seattle, 119 Wn.2d 1, 11, 829 P.2d 765
(1992).  As discussed above, the statutory right at issue arises under
FERPA.
      Section 1983 itself provides in pertinent part as follows:

Every person who, under color of any statute, ordinance, regulation,
custom, or usage, of any State . . . subjects, or causes to be subjected,
any citizen of the United States . . . to the deprivation of any rights,
privileges, or immunities secured by the Constitution and laws, shall be
liable to the party injured in an action at law, suit in equity, or other
proper proceeding for redress.

42 U.S.C. sec. 1983.

Gonzaga argues that there was no substantial evidence that it was acting
under color of state law.  However, at trial, Janet Burcalow, who served
for several years as the dean's designee, testified that Gonzaga acts for
the State when it completes the moral affidavit for a student.  Burcalow
confirmed that she viewed the "Gonzaga certificate department as helping
OSPI fulfill a duty that had been given to them by the legislature."  RP at
829.  When asked if there is a common interest between Gonzaga and OSPI,
Burcalow responded, "Well, we work together on the matter of
certification."  RP at 861.  Roberta League, Gonzaga's certification
specialist, confirmed that Gonzaga is an agent of the State in the
certification process.  League testified about "my job in compliance with
what I was supposed to do for the State of Washington for certification."
RP at 759.
Whether the defendants were acting under color of state law is an issue of
fact for the jury.  Where there is joint action of the sort described at
trial, the jury had substantial evidence to find that action under color of
state law is present.  See Kuehn v. Renton Sch. Dist. No. 403, 103 Wn.2d
594, 602, 694 P.2d 1078 (1985) ("'It is enough that {a private person} is a
willful participant in joint action with the State or its agents.'"
(alteration in original) (quoting Dennis v. Sparks, 449 U.S. 24, 27, 66 L.
Ed. 2d 185, 101 S. Ct. 183 (1980))).
As an alternative justification for its reversal of the jury's verdict on
John Doe's FERPA claim, the Court of Appeals acted sua sponte in holding
that "even if FERPA did create individual rights enforceable under sec.
1983, we would nonetheless hold that a teacher candidate waives those
rights when he or she applies for teacher certification."  Doe v. Gonzaga
Univ., 99 Wn. App. at 357 (emphasis added).  The Court of Appeals offers no
statute, case law, or public policy in support of its holding.
Waiver is the intentional and voluntary relinquishment of a known right; it
may be either express or implied.  Jones v. Best, 134 Wn.2d 232, 241, 950
P.2d 1 (1998). To constitute implied waiver, there must be unequivocal acts
or conduct evidencing an intent to waive; intent will not be inferred from
doubtful or ambiguous factors.  Wagner v. Wagner, 95 Wn.2d 94, 102, 621
P.2d 1279 (1980).  Under the facts of this case, no such waiver by John Doe
is demonstrated.  In addition, John Doe's application for teacher
certification had not been submitted to OSPI when personally identifiable
information about his alleged sexual misconduct was communicated by
Gonzaga.  The Court of Appeals' holding that teacher candidates waive their
FERPA rights enforceable under section 1983 when applying for certification
cannot be supported.
At trial, evidence was presented to show that personally identifiable
allegations of sexual misconduct were communicated to OSPI by Gonzaga.  The
allegations became part of the public record.  The jury was properly
instructed, and substantial evidence supported its unanimous award of
punitive damages to John Doe.  We reinstate the jury's verdict and damage
awards for John Doe's FERPA claim.
5.  Breach of Contract

     Gonzaga argues that John Doe never articulated a coherent breach of
contract theory.  However, at trial, Gonzaga's student handbook was
introduced.  Under the heading "Mutual Responsibility," the handbook states
as follows:
The admission of a student to Gonzaga University and the student's
acceptance of that admission constitute an agreement of mutual
responsibility.  The student's obligation is to accept the published
policies of the University and to act in a manner consistent with these
policies.  In turn, the University's responsibility is to provide an
environment in which the student's educational goals may be achieved.  The
University also recognizes its obligation to provide students with an
opportunity to be heard in matters affecting their welfare.

RP at 335-36.
     The jury received the following proper instruction concerning the
breach of contract claim:
     The relationship between a student and a university is primarily
contractual in nature.  Since a formal contract is rarely prepared, the
general nature and terms of the agreement are usually implied.  Specific
terms can be found in the university bulletin and other publications.

     Implied contracts arise by inference or implication in some act or
conduct.  You may find implied contract by inference or implication from
circumstances which, according to the ordinary course of dealing and
people's common understanding, shows a mutual intention on the part of the
parties to contract with each other.

     The interpretation of the terms of the contract that existed between
Gonzaga and {John Doe} is for you to determine, from the university
bulletin and other publications and from all of the facts and
circumstances.

CP at 1471.

     The jury was presented with Gonzaga's written representations
concerning its agreement with its students and heard extensive testimony
about the conduct of Gonzaga personnel toward John Doe.  John Doe argued
that Gonzaga breached its agreement by failing to discuss the sexual
assault allegations with him before reaching a final decision not to issue
him an affidavit.  John Doe testified that his long-term educational goal
was to become a teacher.  Sufficient evidence was presented for the jury to
determine the existence, terms, and breach of a contract between Gonzaga
and John Doe.  The jury's verdict and damage award for John Doe's breach of
contract claim are reinstated.
6.   Evidentiary Issues
The trial court did not abuse its discretion in admitting four documents
prepared by Gonzaga employees in anticipation of litigation or in refusing
to admit the settlement agreement between John Doe and Jane Doe and the
testimony of two witnesses disclosed by Gonzaga late in the trial.
7.   Duplication of Damages
     Gonzaga argues that the trial court judgment was excessive because the
damages awarded by the jury on John Doe's claims overlap and are
duplicative.  The verdict form is actually structured so that the jury was
required to consider each of the distinct claims for damages and to make
individual determinations as to each defendant for each claim.  In
addition, the jury was instructed as follows:
     In this case plaintiff makes five separate claims for damages.
Previously in these instructions the court has instructed you as to the
elements of each claim and the burden of proof applicable to each claim.
If you find that Plaintiff has not met his burden of proof on a claim then
you need not and should not consider the issue of damages with respect to
that claim.

     If, on the other hand, you find that Plaintiff has sustained his
burden of proof with respect to a claim, then you should award any damage
proved with respect to that claim.

CP at 1495.

     Nothing in the verdict form or the jury instruction supports the
argument that damages awarded on John Doe's claims overlap or are
duplicative.  In addition, when the verdict was entered, Gonzaga made no
request for its clarification.
8.  Discovery Sanctions

     After document discovery and a series of depositions of Gonzaga
employees in 1994, John Doe prepared a chronology of meetings and
communications among Gonzaga personnel based on that discovery.  He asked
Gonzaga, by interrogatory, to review the document, to identify any
inaccuracies, and to provide the dates and participants for any relevant
meetings and communications not listed in the chronology.
     Gonzaga objected to the interrogatory, asserting it was unduly
burdensome and oppressive.  Gonzaga answered by referring John Doe to
depositions and to documents and answers to interrogatories already
supplied by Gonzaga to him.  Gonzaga also stated as follows:  "All of the
information supplied, in the aggregate, will support the accuracy or the
inaccuracy of the 'chronology.'"  CP at 1320.  By this statement, Gonzaga
implied that all responsive information was contained in material already
produced.
About six weeks before the 1997 trial, through an independent motion,
Gonzaga was ordered to produce documents earlier withheld on the basis of
the attorney-client privilege or as attorney work product.  In particular,
John Doe obtained a chronology prepared in 1994 by Gonzaga personnel.  John
Doe claims the chronology contained references to meetings and
conversations that Gonzaga had not previously disclosed, requiring John Doe
to re-depose two witnesses.
     John Doe filed a CR 26(g) motion for sanctions.  The trial court found
that he suffered no ultimate harm because the document was eventually
produced; therefore, the motion for sanctions was denied.
     Civil Rule 26(g) requires an attorney to respond to a discovery
request after making "reasonable inquiry," and to certify that the response
is:  (1) consistent with the rules, (2) not interposed for any improper
purpose, and (3) not unreasonable or unduly burdensome or expensive.  This
Court has held that if a certification is made in violation of the rule,
sanctions are mandated.  Wash. State Physicians Ins. Exch. & Ass'n v.
Fisons Corp., 122 Wn.2d 299, 355, 858 P.2d 1054 (1993).
In the case before us, the record reflects that Gonzaga responded to John
Doe's interrogatory without making reasonable inquiry.  It was unreasonable
for Gonzaga's counsel not to ask his clients if Gonzaga personnel had, in
fact, prepared a chronology of events.  Gonzaga's representation that it
would be unduly burdensome or unreasonable to provide a chronology was
misleading in that it served to deflect a motion to compel a response to
the interrogatory.  Gonzaga's response was inconsistent with the spirit and
intent of the rules.  For these reasons, the Court of Appeals properly
found that the trial court abused its discretion in failing to impose CR
26(g) sanctions against Gonzaga.
We affirm the Court of Appeals' order that the trial court impose an
appropriate sanction against Gonzaga for violation of CR 26(g) on remand.

CONCLUSION

     The Court of Appeals' decision is reversed and the judgment is
reinstated on the jury verdict as to John Doe's claims for defamation,
invasion of privacy, violation of his rights under FERPA, and breach of
contract.
The Court of Appeals' rulings dismissing John Doe's negligence claim and
remanding to the trial court for imposition of an appropriate sanction
against Gonzaga for violation of CR 26(g) are affirmed.
The trial court's supplemental judgment for attorney fees and costs is
reinstated, and John Doe is awarded reasonable attorney fees and expenses
on appeal pursuant to RAP 18.1.

1 Although the real names of the plaintiff and his sexual partner appear in
the trial transcript, the plaintiff filed suit as "John Doe" and is so
denominated here.  As in the Court of Appeals' decision, John Doe's partner
is identified as "Jane Doe."

2 Trial testimony showed that the investigation eventually included the
following Gonzaga personnel:  Julia Lynch, Chris Earnest, Roberta League,
Susan Kyle, Janet Burcalow, Corrine McGuigan, Jon Sunderland, John Balog,
Colleen Farrell, Sue Weitz, Kermit Rudolf, Father Coughlin, Vicki Loveland,
Maureen Sheridan, William Sweeney, Vicki Howard, Cheryl Lepper, Tim
McLaughlin, and Leo Driscoll.

3 Applicants for certification are required to demonstrate their character
and fitness for teaching, including a questionnaire, a fingerprint check,
and an affidavit from the dean of the college or the school of education.
The dean is to certify under penalty of perjury as follows:

I swear (or affirm) that several faculty members have been contacted who
personally know or knew           , who is a candidate for certification.
They have no knowledge and I have no knowledge that the applicant has been
convicted of any crime or has a history of any serious behavioral problems.

Br. of Appellants at 5.

4 At trial, Nurse Vicki Olson (Olson) testified that she did not perform a
physical examination of Jane Doe.  She recorded Jane Doe's subjective
symptoms and scheduled an appointment for her with Dr. Nancy Crotty
(Crotty).  When Olson asked Jane Doe if she wanted to report a rape, Jane
Doe said no.  Crotty testified that when she examined Jane Doe the
following day, her findings were consistent with intercourse.  Crotty
testified that Jane Doe did not accuse John Doe of date rape or sexual
assault.  Crotty suggested that Jane Doe seek counseling if she felt that
she had been unwillingly involved in intercourse.  John Doe testified that
Jane Doe told him the nurse or doctor had said the intercourse appeared
forced.  When John Doe asked Jane Doe, "Well, was it?", she responded, "I
don't know.  Was it?"  Report of Proceedings (RP) at 366, 536.

5 Lynch testified at trial that the conduct Jane Doe had described to her
was normal, nonaberrant sexual activity.  Lynch, League, and Kyle could not
say at the time of trial what they discussed that led to references in the
Kyle and League declarations to seamy and deviant activities and sexual
penetration with foreign objects.  Kyle admitted that she may have
misunderstood, and that Lynch may only have spoken of John Doe's wanting to
date two women simultaneously-not of proposing m`nage   trois.  The women's
conversation included discussion of whether there were erotic pictures in
his room, whether John Doe was circumcised, and how often he changed his
condoms.

6 Sweeney prepared a written declaration in which he stated that Jane Doe
told him John Doe had "physically forced her, as well as verbally
threatened her, to have both vaginal as well as anal intercourse."  Clerk's
Papers (CP) at 202.  When questioned about the statement at trial, Sweeney
testified that  "{t}he 'anal' should have been 'oral' and I made a mistake
in that."  RP at 1389.

7 McGuigan testified at trial that "it's easy for people's reputation to be
slandered, specially in the case of a teacher if it is sexual misconduct
that is alleged."  RP at 1495.

8 As a threshold matter, Gonzaga moves to strike John Doe's reply to
Gonzaga's answer to the petition for review.  A party may not reply to an
answer unless the answer raises a new issue.  RAP 13.4(d).  In its answer,
Gonzaga presented arguments as to why review should be denied.  However,
Gonzaga did not request that this Court address additional issues.
Therefore, Gonzaga's motion to strike is granted.

9 At the time of the events in question, WAC 180-75 (1989) detailed the
application process for teacher certification.  The chapter was repealed in
1997 and was reenacted as a part of WAC 180-79A and 180-86.

10 The statute defines "education records" as "those records, files,
documents, and other materials which . . . contain information directly 
related to a student; and . . . are maintained by an educational agency or
institution or by a person acting for such agency or institution."  20
U.S.C. sec. 1232g(a)(4)(A).

When a student has reached 18 years of age, or is attending an institution
of postsecondary education, required consent and rights accorded to the
student's parents are to be accorded to the student.  20 U.S.C. sec.
1232g(d).

11 The cases include Wright v. City of Roanoke Redev. & Hous. Auth., 479 U.S.
418, 107 S. Ct. 766, 93 L. Ed. 2d 781 (1987) (Brooke Amendment); Wilder v.
Va.. Hosp. Ass'n, 496 U.S. 498, 110 S. Ct. 2510, 110 L. Ed. 2d 455 (1990)
(Boren Amendment); Suter v. Artist M., 503 U.S. 347, 112 S. Ct. 1360, 118
L. Ed. 2d 1 (1992) (Adoption Assistance and Child Welfare Act of 1980); and
Blessing v. Freestone, 520 U.S. 329, 117 S. Ct. 1353, 137 L. Ed. 2d 569
(1997) (Title IV-D of the Social Security Act).

12 Falvo v. Owasso Indep. Sch. Dist. No. I-011, 233 F.3d 1203 (10th Cir.
2000); Brown v. City of Oneonta Police Dep't, 106 F.3d 1125 (2d Cir. 1997);
Lewin v. Med. Coll. of Hampton Roads, 931 F. Supp. 443 (E.D. Va. 1996),
aff'd, 131 F.3d 135 (4th Cir. 1997); Tarka v. Cunningham, 917 F.2d 890 (5th
Cir. 1990); Tarka v. Franklin, 891 F.2d 102 (5th Cir. 1989).